FAQ
Frequently Asked Curiosities
What types of products do you sell?
We offer small-batch freeze-dried candies, fruits, veggies, sourdough starters, trendy chocolate treats, and we partner with Mixology® Cocktail Mixers, Bon Bon® Swedish Candy Co. and Crunch & Crumb Kitchen by Linh. Dye-free options available upon request.
What is the freeze-drying process?
Freeze-drying removes moisture by freezing the product and using a vacuum to turn ice directly into vapor. This preserves flavor, texture, and nutrients while creating a long-lasting lightweight snack.
Are your products made in a commercial facility?
No. All items are made under Oklahoma’s Homemade Food Freedom Act in small batches from our home kitchen. Registration # OKHFFA-021-1124.
What is the Homemade Food Freedom Act?
It allows certain homemade foods to be sold without a commercial license, as long as labeling and annual sales limits are followed.
Are your products safe to consume?
Yes. We follow Oklahoma State Health Department guidelines and required food safety training. Our home is non-smoking.
Do your products contain allergens?
Some items may contain nuts, dairy, or wheat. All packaging includes required allergen statements. Contact us with specific concerns.
Other FAQ's
Ordering & Shipping
How do I order?
Browse our website, add items to your cart, and checkout. Note: some freeze-dried candies are too fragile for shipping.
What payment methods do you accept?
Major credit cards (Visa, Mastercard), Venmo, CashApp and other secure payment options.
How long does shipping take?
Orders ship within 2-3 business days. Most U.S. orders arrive in 5-7 business days with tracking.
Do you ship internationally?
Currently U.S. only. Contact us for international inquiries.
What are shipping costs?
Calculated at checkout based on your location and order weight.
Returns & Refunds
What is your return policy?
All sales are final. No returns or refunds after pickup or delivery. For damaged orders, email okiecrunch@gmail.com with photos within 24 hours for replacement.
Storage & Quality
How should I store freeze-dried products?
Store in a cool, dry place. No refrigeration needed. Keep packages closed between snacking to maintain freshness.
Why small-batch?
Small batches ensure quality control, allow us to experiment with recipes, and guarantee freshness.
Contact & Custom Orders
Where are you located?
Oklahoma City, Oklahoma.
Can I sell your products in my store?
Yes! Contact okiecrunch@gmail.com for wholesale options on non-perishable items.
Do you offer custom orders?
Yes! Email us with your ideas and we'll work within our small-batch capabilities and state regulations.